Welcome to Phonecasemaker, your personalized products website. By using our services, you agree to these Billing Terms and Conditions, so please read them carefully.
1. Pricing We offer personalized products at competitive prices. The prices listed on our website are in Indian Rupee (INR), and we reserve the right to change them at any time. The prices do not include GST charges, which will be added at checkout. We also reserve the right to correct any errors or inaccuracies in pricing and product descriptions, even after an order has been placed.
2. Payment We accept payment via credit cards, debit cards, net banking, and other methods as listed on our website. Payment must be made in full at the time of purchase. All prices are exclusive of any applicable taxes or fees, including GST charges.
3. Order Processing All orders are processed within 1-3 business days. Personalized products may take longer to process depending on the complexity of the design. We will notify you if there are any delays in processing your order. After processing your order, we require 7 working days to deliver the product.
4. Shipping We offer standard and expedited shipping options, which are calculated based on your location and the weight of your order. Shipping fees are non-refundable. We are not responsible for any customs or import duties that may be imposed by your country.
5. Receiving the Product It is the customer's responsibility to ensure that the shipping address provided is accurate and that someone is available to receive the product. If the shipping partner is unable to deliver the product and it is returned to us due to customer negligence, the customer will be responsible for the reshipment charges.
6. Returns and Refunds We take pride in our products and services and want you to be satisfied with your purchase. If for any reason you are not satisfied, please contact us within 14 days of receiving your order. We will work with you to resolve any issues or offer a refund or exchange, at our discretion.
7. Cancellations If you wish to cancel your order, please contact us as soon as possible. We cannot guarantee that we will be able to cancel your order, especially if it has already been processed or shipped.
8. Fraud Prevention We take fraud prevention seriously and may conduct additional verification checks before processing your order. We reserve the right to cancel any order that we suspect may be fraudulent.
9. Privacy Policy We value your privacy and take measures to protect your personal information. Please see our Privacy Policy for more information.
10. Changes to Terms and Conditions We may update these Billing Terms and Conditions at any time without notice. It is your responsibility to review them periodically for any changes. Your continued use of our services after any modifications indicates your acceptance of the new terms.
If you have any questions or concerns about our Billing Terms and Conditions, please contact us via WhatsApp at 09319370476.